Reactivation request - paysafecard.com

Reactivation request
Your access to myPaysafe has been disabled for payments for security reasons. Please use the form below to request the reactivation of your access. Please carefully enter the required information in full. Our service team will verify your request and be in touch with you about how to proceed.

You may also complete the form later by adding this page to your bookmarks.

myPaysafe

Email / username

Additional information

Where did you buy your paysafecard PIN(s)? Did you buy the paysafecard PIN(s) personally? *

At which online shop did you try to pay? *

Where were you when you tried to make the payment (at home, using a Wi-Fi hotspot, etc.)? Did you use your own device? *

Is there any additional information you would like to add which may help us to reactivate your PIN(s) as quickly as possible?

Upload documents

Max. file size: 10 MB. Permitted file types: PDF, JPEG, JPG, PNG and GIF.

A picture of your photo ID with your frozen paysafecard PIN(s).

Select file

File name

By submitting this reactivation request I hereby irrevocably declare that the details and information I have entered are correct and complete. I agree to the use of this information for the purpose of reactivating the administration tool. Additionally, the T&Cs and general privacy policies of myPaysafe apply.

Europe

North & South America

Middle East

Africa

Oceania