Reactivation request - paysafecard.com

Request for PIN reactivation
Your paysafecard PIN(s) has/have been locked for security reasons. Please use the form below to request the reactivation of your PIN(s). Please carefully enter the required information in full. Our service team will verify your request and be in touch with you about how to proceed.

You may also complete the form later by adding this page to your bookmarks.

PINS

PIN 1

Additional information

Where did you buy your paysafecard PIN(s)? Did you buy the paysafecard PIN(s) personally? *

At which online shop did you try to pay? *

Where were you when you tried to make the payment (at home, using a Wi-Fi hotspot, etc.)? Did you use your own device? *

Is there any additional information you would like to add which may help us to reactivate your PIN(s) as quickly as possible?

Your personal details

First name *

Surname *

Phone number *

E-mail address *

E-mail address (repeat) *

Upload documents

Max. file size: 10 MB. Permitted file types: PDF, JPEG, JPG, PNG and GIF.

Please write the following code on each of your blocked paysafecard: HWG-22JK.
Next, upload a photograph of your paysafecard. This code and the serial number must be visible.

Select file

File name

By sending this reactivation request, I hereby irrevocably declare that the details and information I have entered are correct and complete and that I agree to the use of this information for the purpose of reactivating my PIN(s). Additionally, the T&Cs and the data protection policy of paysafecard apply. Fields marked with a star (*) are required.

Europe

North & South America

Middle East

Africa

Oceania