Locking your paysafecard PIN(s)

The security of your paysafecard PIN balance is very important to us. That’s why we make it possible for you to be able to lock your paysafecard PINs at any time of day or night if you become the target of fraud.

How do I lock myPaysafe PIN(s)?

The form below allows you to instantly lock your PIN(s). We recommend using the form in emergencies only. Please carefully enter the required information in full.

PLEASE NOTE: PINs which have been locked are temporarily unavailable for payments! However, you are able to request a refund of your existing PIN balance or inquire for reactivation of your PIN at our Customer Service.

Reason for locking PIN *

Please select a reason for locking your PIN(s).

Your PIN(s) *
Your details